The Honolulu Sailing Company website is an online service that enables users to book sailing adventures.
We may change the Agreement at any time. Your continued access to this Website after such change signifies your acceptance of the updated Agreement. The date that revisions were last made to the Agreement are noted at the top of this page. Please make sure you are aware of the most current version of the Agreement.
Use of the Website
As a condition of your use of the Website, you warrant that all information given by you is accurate, current and complete. You also warrant your use of this Website is intended for personal, non-commercial use to make legitimate requests to book the sailing adventures offered. You will not use this Website to make any false or fraudulent requests.
The content and information on this Website (including, but not limited to, data, text, photos, graphics, video, software, code or other material), as well as the infrastructure used, is proprietary to us. You agree not to modify, copy, reproduce, publish, or sell any content and information obtained through this Website. Any use of Honolulu Sailing Company content requires the prior written permission of Honolulu Sailing Company. Additionally, you agree not to:
- use the service or content for any commercial purpose, outside the scope of those commercial purposes explicitly permitted under this Agreement and related guidelines as made available by Honolulu Sailing Company;
- access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy or otherwise exploit any content of the services, including but not limited to, user profiles and photos, using any robot, spider, scraper or other automated means or any manual process for any purpose not in accordance with this Agreement or without our express written permission;
- violate the restrictions in any robot exclusion headers on the services or bypass or circumvent other measures employed to prevent or limit access to the services;
- take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
- deep-link to any portion of the service for any purpose without our express written permission;
- “frame”, “mirror” or otherwise incorporate any part our service into any other websites or service without our prior written authorization;
- attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used Honolulu Sailing Company in connection with our services;
- circumvent, disable or otherwise interfere with security-related features of the Services or features that prevent or restrict use or copying of any Content;
- download any content unless it’s expressly made available for download by Honolulu Sailing Company.
You do not need to create an account to use the features on the Website. To use the booking feature of this Website, all information needed is your name, e-mail address and phone number. Payment data is managed by third-party services such as Fareharbor.
By using the Website, or send e-mails, text messages, and other communications from any device to us, you agree that we may communicate with you in a variety of ways, like by e-mail, in-app push notices, or by posting notices and messages on the Website. You can unsubscribe from e-mail communications at any time by emailing [email protected].
We strive for accurate information on the Website is accurate, yet we do not provide any warranties in relation to its correctness, completeness, currentness, reliability for any purpose. We may edit, add or remove information on the Website and its structure and functions at any time at our sole discretion, without informing of any such change.
We do not provide any warranties in relation to the availability of the Website or its functions. Nor do we provide any warranties that the Website is free from defects or that the Website and its infrastructure is free from viruses and other harmful software.
Intellectual property rights
The Website is and remains protected by copyright and intellectual property rights. You acquire no rights in the Website, and in any names and distinctive signs of any nature published on the Website. You may access and view the Website, but not incorporate it into other websites, and not copy, publish, download, upload, send or make it perceptible in any other way without our prior written consent.
If you book a sailing adventure through the Website or a third party, you are bound by the supplier’s terms and conditions. Your interactions with third-party suppliers are at your own risk. Honolulu Sailing Company has no liability regarding the acts, errors, warranties, breaches or negligence of third-party suppliers or for any personal injuries, death, property damage, or other damages resulting from your interactions with third-party suppliers.
Rescheduling a booking
All requests for rescheduling your booking should be directed to the Honolulu Sailing Company customer care team. See the section “Payment & Cancellations” below for additional information with respect to cancelling a booking.
We do not charge a fee to change the dates of an existing booking, as long as the request is received by our customer care team more than 3 days ahead of your confirmed booking date. If you request a date change within 3 days or less of your confirmed booking date, we will attempt to honor your request; but these changes may be subject to an additional fee. Rescheduling a booking for overnight charters, ASA Classes and Special Requests will incur a $150.00 fee.
If you make a booking using a Honolulu Sailing Company promotion code or if you use a special-offer price or shared discount, you may invalidate your discount or special-offer price by making changes to the date of your booking.
Our suppliers make occasional changes to the dates, prices, inclusions, requirements, and other features and of the sailing adventures. As a result, Honolulu Sailing Company reserves the right to cancel, change or substitute any sailing adventure or vessel that you have booked, for any reason, at any time. In such cases, if you are dissatisfied with the alternatives offered, you are entitled to a full refund of the original price.
Payments & Cancellations
When you book a sailing adventure through the Website, Honolulu Sailing Company collects your payment information and processes your payment as described under “Payment Processing”. Honolulu Sailing Company accepts the following credit cards: Mastercard, Visa and American Express. You can also pay using Paypal. There is no charge or service fee for processing payments. Full payment is required to make a booking. A booking is not confirmed until full payment is made. For overnight charters full payment is required 60 days prior to departure.
No refunds are available once a sailing adventure has commenced. Cancelling a booking can result in cancellation fees being applied. The general cancellation policy is as follows: If you cancel at least 14 days in advance of the scheduled departure of your sailing adventure, there is no cancellation fee. If you cancel between 13-8 days in advance of the scheduled sailing adventure, there is a 50% cancellation fee. When cancelling within 7 days of the scheduled departure, there is a 100% cancellation fee. In case of overnight charters, ASA Classes or special requests, an exceptional cancellation policy requiring 60 Days advance notice for a 100% refund will be applied. An additional cancellation Fee of 150.00$ will be applied to overnight charters, ASA Classes and Special Requests. When cancelling any booking you will be notified via email or telephone of the total cancellation fees. Gift Certificates are non-refundable in all circumstances. Weather cancellations are only valid with a NOAA advisory in effect prohibiting marine departures.
Pricing & inclusions / exclusions
Prices may change without notice until a booking has been confirmed. Full Payment is required for a booking to be confirmed. Prices do not include tips/gratuities to tour operators and any beverages or food not specifically listed under “Inclusions” on the descriptions of the sailing adventures on the Website.
Links to third-party websites
The Website may contain hyperlinks to websites operated by third-parties. We do not assume any responsibility for third-party content that may be available on the Website and for content linked to the Website. We do not endorse such content and do not have any liability relating to it. You use third-party websites at your own risk.